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Chief Consumer Sales Officer

Sector: Telecommunication

Main Duties and Responsibilities:

  • Develop, lead, and execute the overall consumer sales strategy in line with Company's corporate objectives.
  • Full accountability for consumer sales performance, including revenues, active subscriber base, and market share.
  • Oversee all sales channels (Direct Sales, Dealers, Distributors, and Customer Care).
  • Set annual sales targets and KPIs; monitor performance and drive corrective actions where needed.
  • Ensure effective go-to-market strategies for new products, offers, and promotions.
  • Work closely with Marketing, Customer Experience, Network, Finance, and IT teams to ensure seamless execution of consumer initiatives.
  • Provide regular performance reports, forecasts, and strategic insights to the executive management and Board.
  • Ensure all Comapny's policies, procedures, and compliance requirements are fully implemented across sales operations.
  • Lead, mentor, and develop senior sales leaders and regional sales teams, fostering a highperformance culture.
  • Analyze market trends, customer behavior, and competitor activities to identify growth opportunities and risks.
  • Drive continuous improvement in sales processes, productivity, and customer acquisition cost efficiency.
  • Own and manage the consumer sales budget, ensuring effective cost control and ROI optimization.
  • Identify and proactively manage commercial and operational risks related to consumer sales.

Requirements:

  • Holds a Bachelor or Master in a relevant field. 
  • More than 10 years of experience in related field and role.
  • English (required), Kurdish (Preferred), Arabic (Preferred).
  • Analysis Skills: Identifies key market trends, sales performance gaps, and growth opportunities, determining root causes and corrective actions.
  • Decision Making: Applies consistent logic, data-driven judgment, and objectivity in strategic and operational decisions.
  • Assertiveness: Takes firm and timely decisions to drive results while maintaining professional collaboration.
  • Empowerment: Delegates authority effectively and enables teams to take ownership of results.
  • Change Leadership: Leads and drives sales transformation initiatives, adapting to competitive and regulatory changes.

Working Conditions:

Office based role - 5 days a week and 8 hours a day.

Only qualified candidates will be contacted.

Location: Erbil
Sector: Telecommunication
Job Code: emp389
Employment Duration: Full Time
Deadline: 29/01/2026

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